how can we help you?
help for whatever you need
Chat with the right team for fast help, billing, tech support, or general questions.
report service interruption
Call 24/7 to report a service interruption or outage.
open a ticket
Quickly open and check the status of a trouble ticket if you run into any issues.
ask a question
Want information on something non-urgent? Send us a note and we’ll get back to you within 24 hours.
get technical support
We’re available 24/7 to help when you need it.
download the Go Kinetic Business App
- Get 24/7 premium technical support via live chat and online assistance.
- Make payments or sign up for AutoPay.
- Get text alerts for bill notifications and more.
- Monitor performance of your internet in real time.
request technical support
Our team of experts can help with your industry-specific needs.
NOTE: If you are experiencing a service interruption, please contact our Repair Answer Center to open a trouble ticket at (833) 241-0100.